Privacy & Cookie Policies

1. Introduction

This Privacy Policy explains how DigiGrow ("we", "us", "our") collects, uses, and protects your personal data when you visit our website at digigrow.uk or use our services. This policy was last updated on May 20, 2025.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and phone number when you contact us through our forms.
• Technical Information: IP address, browser type and version, time zone setting, operating system, and platform.
• Usage Information: Pages visited, time spent on pages, page interaction information, and navigation paths.
• Marketing Information: Your preferences in receiving marketing from us, if you have opted in.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To respond to your inquiries and provide customer support
• To improve our website and services
• To send you marketing communications (only with your consent)
• To comply with legal obligations

4. Google Analytics

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered is used to create reports about the use of our website. Google's privacy policy is available at: https://policies.google.com/privacy.

Google Analytics collects information such as:

• Your IP address (anonymized)
• Browser type and version
• Device type
• Pages visited and time spent on pages
• Referring websites

5. Data Storage and Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is stored on secure servers located in the United Kingdom. We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it.

6. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our third-party service providers include:

• Hostinger and Fasthosts (hosting providers)
• Cloudflare (security and CDN services)
• Google Analytics (analytics service)
• Formspree (form processing)

7. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct inaccurate information.
• Right to Erasure: You can request that we delete your personal data.
• Right to Restrict Processing: You can request that we restrict the processing of your data.
• Right to Data Portability: You can request the transfer of your data to another organization.
• Right to Object: You can object to the processing of your personal data.

To exercise any of these rights, please contact us at legal@digigrow.uk.

8. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: legal@digigrow.uk